Contact Us

SECU Call Center

PO Box 29606
Raleigh, NC 27626-0606

(888) 732-8562 or (919) 857-2150
Fax: (888) SECU FAX or (919) 857-2000

Please refer to the calendar for designated holiday closings.

Attention International Callers: Please go to the AT&T Direct Toll Free website to take advantage of toll-free calling to our Call Center from over 150 countries. Dial the country code first, then you will be prompted for the Call Center toll-free number.

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ATM/VISA Check Card or VISA Credit Card - Report Lost or Stolen

(888) 732-8562 or (919) 857-2150

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ASK SECU Voice Response Service

(800) ASK-SECU or (919) 839-5400

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Secure Message

Submit inquiries online directly to SECU. Requires Member Access sign on.

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E-Mail

info@ncsecu.org - for non-account specific inquiries only.

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Branch Locations

Use our online Locator to find your local branch
Hours: Mon - Fri 8:30 am - 5:30 pm (Eastern)

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SECU Insurance Services

(888) 856-2350 or (919) 857-2058
Hours: Mon - Fri 8:30 am - 5:30 pm (Eastern)
PO Box 26807
Raleigh, NC 27611
insurance@ncsecu.org
Claim Contact Information

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Telecommunications Device for the Deaf (TDD)

(919) 857-2072
Hours: Mon - Fri 8:30 am - 5:30 pm (Eastern)

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Check Verification

Merchants may use this phone service to verify sufficient funds of checks from SECU members.
(800) 732-8243 or (919) 839-5434