Stop Payment Request

You may request that the Credit Union issue a stop payment on a check, a series of checks, BillPay check, ACH Debit or recurring point-of-sale debit. Stop payments for paper checks and Point of Sale Debits may only be issued for items that have not cleared your account. A stop payment for an ACH Debit can be placed on items that have already posted to your account as well as future items that may post.

How to Request a Stop Payment on a Single Check:
  1. Select the account number.
  2. Enter the name the check was payable to.
  3. Enter the check number.
  4. Enter the amount of the check.
  5. Enter the date the check was written.
  6. Read and accept the terms of the stop payment.
  7. Click Submit.
How to Request a Stop Payment on a Series of Checks:
  1. Select the account number.
  2. Enter the beginning check number of the series.
  3. Enter the ending check number of the series.
  4. Read and accept the terms of the stop payment.
  5. Click Submit.
How to Request a Stop Payment on an ACH Debit:
  1. If you have already placed a stop payment and need an ACH debit returned, then click: I have already placed a stop payment and would like to have ACH Debits credited back to my account.
  2. If you need to place a stop payment on an ACH Debit skip down to the Account field.
  3. Select an account.
  4. Enter the company name.
  5. Enter the amount of the debit.
  6. Select a revocation type by marking the appropriate check box. If you indicate that you previously authorized the transactions, select the return option from the drop down list.
  7. Read and accept the debit revocation terms.
  8. Click Submit.
How to Request an ACH Debit Return:
  1. If you do not need anything returned, then click: Submit Stop Payment Only - I do not need any ACH Debits returned to my account.
  2. If you need to have an ACH Debit returned skip down to the Return section.
  3. Select an account.
  4. Enter a posted date.
  5. Enter the amount.
  6. Enter the company name.
  7. If you need to return multiple ACH Debits, then click: Add Another Return.
  8. If you make an error and need to delete a return request, then you can click on delete beside the return.
  9. Enter a home phone number and work number.
  10. Click Submit.
How to Request a Stop Payment on a Point of Sale Debit:
  1. Select an account.
  2. Enter the company name.
  3. Enter the amount.
  4. Select the revocation type by marking the appropriate checkbox.
  5. Read and accept the debit revocation terms.
How to Request a Stop Payment on a CashPoints® Global BillPay or Health Savings Account check:
  1. Enter the company name.
  2. Enter the reference number.
  3. Enter the amount.
  4. Enter the date written.
  5. Read and accept the terms of the stop payment.
  6. Click Submit
You will receive a secure message through Online Access indicating the status of your Stop Payment and Return Request once it has been processed.