Updating Security Questions
You can update your Security Questions and Answers anytime from the Services tab. You can choose to modify:
just your answers
any or all of the questions and answers
How to Update:
Click on the Services tab at the top of the page. Once you have been directed to the Services page, select Security Questions under the Online Profile section.
Your current questions and hidden answers are displayed.
In order to just change your answers, you will need to click in the current answer field and key in your new answer.
If you would like to change a security question you will select a question from the drop down box. The current answer will disappear. We will require you to key in a new answer in regards to your newly selected question.
Once you have completed all the changes you want to make to any or all of your questions and answers you will click submit. If you decide not to make a change at this time, you can select cancel and all your questions and answers will remain the same.
A confirmation that states 'Your security answers have been updated and are effective immediately' will display if your changes are accepted.
Security Answers provided are not case sensitive. However, you will need to remember exactly how you type your answers.
Examples:
St. Mary's
Saint Mary's
St. Marys
All of the above are considered different responses.
We strongly suggest you follow the Tips on the page when answering your questions.